Terms & Conditions
Effective Date: July 2026
Welcome to Functional Performance Research. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.
These Terms establish the legal conditions governing your use of our website, purchases, intellectual property, and other important rights and responsibilities.
1. Website Use
By accessing or using this website, you agree that you:
- Are at least the age of majority in your province, state, or country of residence, or have obtained appropriate parental or legal guardian consent where required.
- Will use this website only for lawful purposes.
- Will not interfere with the security, integrity, or operation of the website.
- Will not attempt to gain unauthorized access to our systems, customer accounts, databases, or servers.
Functional Performance Research reserves the right to suspend or terminate access to the website for violations of these Terms.
2. Product Information
We strive to ensure that all product descriptions, specifications, pricing, images, and other information displayed on our website are accurate and current.
However:
- Product images may vary slightly depending on your device or display settings.
- Product availability is subject to change without notice.
- Packaging, labels, and product appearance may occasionally differ from website images.
- We reserve the right to modify, discontinue, or update products and specifications at any time.
3. Pricing
All prices displayed on our website are shown in the applicable currency presented during checkout unless otherwise stated.
We reserve the right to:
- Change prices without prior notice.
- Correct pricing, typographical, or system errors.
- Cancel orders affected by pricing inaccuracies.
If an error is discovered after an order has been placed, we will contact you before processing your purchase whenever possible.
4. Orders
Submission of an order does not constitute acceptance.
Functional Performance Research reserves the right to:
- Accept or decline any order.
- Limit purchase quantities.
- Restrict orders based on purchasing activity or geographic location.
- Cancel orders suspected of fraud, unauthorized payment, resale, or misuse of the website.
If payment has already been processed for a cancelled order, an appropriate refund will be issued.
5. Payment
We accept approved payment methods displayed during checkout.
By providing payment information, you represent and warrant that:
- You are authorized to use the selected payment method.
- Your billing information is accurate and complete.
- Payment authorization has been properly obtained.
Orders will not be processed until payment has been successfully authorized.
6. Shipping
Estimated shipping times are provided for convenience only and are not guaranteed.
Shipping delays may occur due to circumstances beyond our reasonable control, including:
- Carrier delays
- Customs processing
- Severe weather
- Public holidays
- Supply chain disruptions
- Other unforeseen events
Where permitted by applicable law, responsibility for loss or damage transfers to the customer once the shipment has been handed to the carrier.
7. Returns & Exchanges
Returns and exchanges are subject to our published Return Policy.
Unless otherwise stated, returned products should generally be:
- Unused
- In their original condition
- Returned with original packaging where applicable
Certain items may not qualify for return due to hygiene, safety, promotional, clearance, or other applicable restrictions.
Please review our Return Policy before requesting a return or exchange.
8. Intellectual Property
All content available on this website—including but not limited to:
- Logos
- Product photography
- Graphics
- Text
- Icons
- Videos
- Website layout
- Branding and design elements
is owned by Functional Performance Research or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, modified, distributed, republished, or otherwise used without our prior written permission.
9. User Conduct
You agree not to:
- Use the website for unlawful or fraudulent purposes.
- Upload viruses, malware, or harmful software.
- Interfere with the operation or security of the website.
- Provide false or misleading information.
- Violate any applicable laws or regulations.
Violation of these Terms may result in suspension or permanent termination of your access.
10. Third-Party Links
Our website may contain links to third-party websites for your convenience.
Functional Performance Research is not responsible for the content, availability, privacy practices, security, or policies of external websites.
Your use of third-party websites is entirely at your own risk.
11. Disclaimer
The information, products, and services provided through this website are offered on an “as available” and “as is” basis.
To the fullest extent permitted by applicable law, Functional Performance Research disclaims all express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement, except where such warranties cannot legally be excluded.
12. Limitation of Liability
To the fullest extent permitted by law, Functional Performance Research shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:
- Use of our website
- Inability to access the website
- Product purchases
- Shipping delays
- Lost profits, revenue, business opportunities, goodwill, or data
Our maximum liability for any claim relating to a purchase shall not exceed the amount paid for the applicable order.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and safeguard your personal information.
14. Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect updates to our business operations, legal requirements, or website functionality.
Any revisions become effective immediately upon publication on this page. Continued use of the website following any updates constitutes acceptance of the revised Terms.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law principles.
Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in British Columbia, Canada.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Functional Performance Research